Privacy Policy
Last Updated: June 10, 2025
At Arlene’s Custom Cleaning (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, home/business address, and other contact details when you book a service or contact us.
Service Details: Information you provide about your cleaning needs, special requests, or property details.
Payment Information: If applicable, billing details (we do not store full credit card information unless through a secure third-party processor).
Website Usage Data: We may collect non-personal data like IP address, browser type, pages visited, and time spent on the site through cookies or analytics tools.
2. How We Use Your Information
We use the information we collect to:
Provide and manage cleaning services.
Respond to inquiries and provide customer support.
Process payments and send confirmations or invoices.
Improve our website, services, and customer experience.
Send occasional updates or promotions (with your consent, where required).
3. How We Share Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may share information with:
Service providers or subcontractors we work with (only as necessary to fulfill services).
Payment processors (secure third-party platforms).
Legal authorities when required to comply with applicable law or protect our rights.
4. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to:
Understand website usage.
Improve site functionality and performance.
Remember your preferences or form inputs.
You can adjust your browser settings to refuse cookies, but some features of our site may not function properly without them.
5. Data Security
We implement reasonable safeguards to protect your information. However, no data transmission or storage system can be guaranteed 100% secure. Use of our site and services is at your own risk.
6. Your Choices & Rights
You have the right to:
Access or update your personal information.
Request deletion of your data (subject to legal or operational requirements).
Opt out of marketing emails at any time.
To exercise any of these rights, please contact us at the details below.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
8. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies separately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our site or services after changes means you accept the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at:
Arlene’s Custom Cleaning
Email: arlenescustomcleaning941@gmail.com
Phone: [941-204-0751]